Disability Issues

CRPD runs a Disability Equality Training Programme (also known as Disability Issues) that consists of talks and courses, which focus on the social aspect of disability and on the way in which disabling barriers are constructed by society. For more information regarding this service refer to the Disability Issues factsheet and the factsheet about the social model of disability.


Other Resources


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The Malta Police Force together with the Commission for the Rights of Persons with Disability has drafted a set of verification and communication protocols, which have been brought into effect this month through a Circular issued by the Police General Head Quarters (GHQ).

Verification Protocol (For Visually Impaired Individuals)

Whenever a Police Officers interacts with a Visually Impaired Individual they must:

  • Announce their Rank, Name and Number to the individual.
  • Request the details of the individual (Full Name & ID Card Number).
  • Contact the GHQ Control Room by means of a telephone call and provide:

– Officer Rank, Name and Number
– Current Posting
– Current Location
– Identification Details of the visually impaired person they are speaking to.

  • Instruct the Visually Impaired Individual to call 119 to confirm that they are being spoken to by a Police Officer. This call is to originate from the individual’s own means of communication.

This procedure which will provide peace of mind and reassurance to visually impaired individuals by allowing them to verify that they are in fact talking to a real police officer and not an imposter.

Communication Protocol (For people who are Deaf or ‘Hard of Hearing’)

Police will be having the Communication Cards below in the “Primi Noti” handbook cover and they provide a very useful communications tools in order to permit police officers to properly communicate with people who are Deaf of Hard of Hearing:



The Communications Cards can be used by means of simple but clear “picture-pointing” gestures whereby the Police Officer or people who are Deaf of ‘Hard of Hearing’ can point out at the specific pictograms in order to communicate the message that they wish to convey.

The sign above (attached) can also be printed by people who are Deaf or ‘Hard of Hearing’ and must be attached to the rear driver-side vehicle window. This card will permit Police Officers to promptly note that they could be dealing with a person who is Deaf of ‘Hard of Hearing’.